Frequently Asked Questions
Everything you need to know about your Aventon gear and orders.
How long does shipping take for Aventon products?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for equipment?
We offer a 30-day return policy for unused items in their original packaging. Please note that a restocking fee may apply to certain large items like bikes or frames.
Do Aventon bikes come with a warranty?
Yes, all new Aventon bikes come with a comprehensive manufacturer warranty covering frame defects and component malfunctions for up to two years.
Can I finance my purchase?
Absolutely. We partner with Klarna and Affirm to offer flexible monthly payment plans at checkout, allowing you to ride now and pay later.
How do I determine the correct size for my gear?
Each product page features a detailed sizing chart. For bikes, we recommend measuring your height and inseam to match our geometry specifications for the best fit.
Are your products available for international shipping?
Currently, we ship directly to the United States and Canada. For other international locations, please contact our support team to find an authorized local dealer.